FAQ
Other questions than answered below? Please contact us at toneemporium@gmail.com
Shipping In Canada
Shipping within Canada is free over $99 after discounts. We ship via Canada Post Expedited Parcel with tracking.
Shipping for orders under $99.00 is $12.50 - 17.50 based on the region and will be calculated in the cart.
Orders are typically shipped out in 2 business days
Shipping to the US
Shipping to the US is free over $99 after discounts. We ship via Canada Post Tracked Packet.
Shipping for orders under $99 is $15.00.
Orders are typically shipped out in 2 business days
International Customers
International packages shipped via Canada Post airmail with tracking.
Shipping cost is based on cost of order and will be calculated at checkout.
International orders typically ship in 2 business days
Returns
Returns accepted within 14 days less shipping. Buyer responsible for all shipping charges to return item. Item must be returned in original packaging. Refund issued upon receipt and inspection of returned item.
Warranty
All pickups have a 1 year warranty against defects. If you have any concerns please contact us.
Any questions please feel free to contact us and we would be happy to help you select your set of pickups or the parts you need.
Get an extra 15% off your entire cart use code tone15 at checkout