FAQ

Other questions than answered below?  Please contact us at toneemporium@gmail.com

Shipping In Canada

Shipping within Canada is free over $99 after discounts.  We ship via Canada Post expedited parcel with tracking.

Shipping for orders under $99.00 is $10.00 - 15.00 based on the region and will be calculated in the cart. 

 

Orders are typically shipped out in 2 business days

Returns 

Returns accepted within 14 days less shipping.  Buyer responsible for all shipping charges to return item.  Item must be returned in original packaging.  Refund issued upon receipt and inspection of returned item. 

Shipping to the US

Shipping to the US is free over $149 after discounts. We ship via Canada post Tracked Packet.

Shipping for orders under $149 is $15.00.

Orders are typically shipped out in 2 business days

International Customers

International packages shipped via Canadapost airmail with tracking.

Shipping cost is based on cost of order and will be calculated at checkout.

International orders typically ship in 2 business days

Warranty

All pickups have a 1 year warranty against defects.  If you have any concerns please contact us.

Any questions please feel free to contact us and we would be happy to help you select your set of pickups or the parts you need.